The number of online business shop turns out not only provide benefits to online business players only. But also in other areas of delivery service. So online shop business at least involves three parties in it. The first party online shop itself, the second party is the consumer, and the third party, of course, the owner of freight services. But unfortunately, cooperation between the three parties is in fact not always run smoothly. This problem is more often the case because of the freight forwarder. Errors that occur usually on delays in the process of delivery of goods. How could this happen?
The following causes the delay of delivery of goods, due to misconduct delivery services and consumers:
Lack of Number of Delivery Service Employees
Lack of a number of employees in charge of making the process of delivery of goods will experience delays. This is because some companies are reluctant to increase the number of employees, whereas the number of consumers is increasing.
Peak Season
This does not happen every day, but only on certain days. For example special celebration days or days with unique dates.
On those days it must have been very much shipping. Never mind the lack of employees, companies with many employees still overwhelmed serve on a special day shopping online.
Address Information
This is a trivial error that is incomplete in filling out information about the address. Or worse, sometimes the wrong consumer write the address because it does not check in detail first.
Information about Contacts and Names
Not only addresses, names, and contacts are also important information that must be present when shipping. For a name, try to include your full name and nickname if it exists. In addition, sender and recipient phone numbers must also exist. This is to facilitate the courier to confirm if there are certain problems.
To avoid the delay of delivery of goods, it’s good not to carelessly use the delivery of goods. Here are tips on choosing a professional freight forwarder:
- Choosing a well-known delivery service. Have good credibility and elektabilitas in the eyes of consumers.
- Pay attention to the method of delivery of goods by each freight service. Because of the method of delivery of goods between one company with another company sometimes different.
- Choose a freight service that will send any type of goods, including living things. Because not all delivery services are willing to accept sentient beings.
- To anticipate, it would be better if you do the packaging well and right at home. Even if you have chosen the best delivery service, there is no harm to anticipate. This can be done by using the security layer in your package.
- Do not forget to add information regarding the condition of the goods you will send. For example, you will send glassware. This is so that couriers are more careful during the delivery process.
- Actually mistakes can be from anywhere. In essence, we all need to be more careful and careful before doing anything. Check your item again to minimize delivery errors, before you regret.